Why choose SINOSMART

Unrivaled Quality and Exceptional Local Support: Our commitment to top-tier quality is matched by our robust local support network, including dedicated after-sales service centers in the EU and Russia.

Global Collaboration: SINOSMART proudly collaborates with a diverse range of retailers and wholesalers worldwide. We invite you to get in touch with us for access to our e-catalog and explore the possibilities of establishing a long-term partnership.

Warranty Excellence: We stand behind the reliability of our products with a one-year warranty, coupled with a lifetime of dedicated service. Plus, enhance your peace of mind by extending your warranty to two years – simply leave us a 5-star rating and share photos on AliExpress

VAT Policy of 27 EU countries/UK/Australia/New Zealand

For customers from the above countries, you will see AliExpress price includes VAT.

If your order amount<150 euro, AliExpress will collect VAT when you make payment. If your order amount >150 euros, customs duties will instead be charged upon the arrival of your order at your location.

If you are interested in a tax prepaid service, please don't hesitate to contact us for the details.

GOOD NEWS!New features for SH422/SH822/SH842/SH844/SH868/SH888/SH886 since 2024 March

1. Three APPs dispaly at the same screen
2. Switch to front camera automatically
3. Wireless Android auto requires Android 12 or above and 5GHz Wi-Fi support
4. You can set float button at right/bottom/left side for 8 core CPU models

Packing list

1. Android player and frame
2. All accessory wires
3. Service card
4. Small gifts

Note Before Order

1. If your car with basic radio, please order low version.
2. If your car with 7 inch screen, please order high version.
3. It CAN NOT fit car OEM radio with 8.7 inch screen.
4. It CAN NOT fit car with factory OEM BOSE amplifier (car speaker with BOSE logo)

If your car radio same to the above photo, please order directly.

If you are not sure, please send us clear photos of your car original radio/dashboard with car production year to check to avoid mistake. We don't want to send you an expensive product that can't fit your car ^_^.

FAQ

Q: What can I do for faster shipping?

A: We have 95% product in stock. Please make sure you leave correct (mobile) phone number/Post code and delivery address in AliExpress order system, any worng information will delay order shipping, customs clearance and local delivery time. After placing order, please send us your car detailed information to check to avoid mistake. Please pay attention to the message sending from AliExpress and reply ASAP for faster shipping.

Q: Need I pay import tax?

A: Import duties, VAT taxes and other local charges are not included in the item price or shipping charges. They are decided by your local customs and buyers' responsibility. Please visit your country's customs website about import policy in detail or you can check with aliexpress online service center. We will make the shipping invoice for customs clearance according to our experience; if you have any special requirements please contact us before shipping.

Q: Why don't you have a paper user manual?

A: We stopped the traditional printed user manual for many years, because there is no way to show videos and a lot of photos by paper manuals. The update of the product is very fast too. We will leave you the download link of installation and operation guide in aliexpress message system after shipping out the order. Please check all files carefully when you get the parcel. There is warranty card with technical support contact in the package. If you need help, please contact us at any time.

Q: How can I get technical support? Can I update the android system?

A: lease contact the technical support on warranty card or leave message in Aliexpress system. We promise to reply you within 24 hours due to time zone difference. We will update the system to fix some bugs from time to time, please click the icon "FOLLOW" to follow sinosmart official store to receive the update information automatically.

Q: Will you preload navigation map for me? How can I update it?

: We will preload google map for you. You can download and install your local popular navigation APP from google play store. If it can’t work,please contact us.

Q: Does it support my local SIM card?

A: Yes, it should support alomst all 4G network bands, but it doesn't support hot plug and play. You need to insert the SIM card and connect well, then turn on the device.

Q: Does it support the car pillow/headrest screen display?

A: No, it doesn't have.

Q: What is DHL/FedEX/UPS delivery remote area extra charge?

A: Customers are responsible for the remote area fee (around USD 45) if courier confirms that your address belongs to remote area, you can also check it on DHL/FedEX/UPS website. You can give us the nearest DHL/FedEX/UPS office address, we will send to the office and you go there to pick up the parcel without extra charge. We can change to EMS shipping for you too, EMS no delivery remote area.

Q: What is the benefit for 5 star Feedback?

A: After you get the product and everything is OK, please confirm the order and give us all 5 rating. If you can share the photos on aliexpress, we will extend your warranty to 2 years. If you have any problem or suggestion or need any help, please contact us by message or email, we promise to reply you within 24 hours. Our service is life time. Please contact us before leaving any negative and neutral feedback or open any dispute, only communication can solve your problems.We are always standby to improve.

Certificate of SINOSMART

SINOSMART is the registered trade mark in main business area of the world. All SINOSMART products are made according to the quality and safety standard of the USA and European Union.