FAQ

1.What is the difference between POOLIN EOC05 and EOC06?

The maximum embroidery area of EOC06 is 200X280mm, and it is equipped with four embroidery frames. And the speed can reach 860/min. The electronic control is upgraded to version 3.0, which is more stable.The maximum embroidery area of 05 is 100*235mm, and it is only equipped with 2 embroidery frames.

2.Is embroidery software included?What application software does the machine use?

Our machines support the format of DST or DSB.Embroidery software not included,as long as the software meets the DST or DSB format, our embroidery machines support it. If you have advanced requirements for design patterns, it is recommended to buy Wilcom/Hatch/Embrilliance, and you can find teaching videos on their official website or channel.

3.If need to pay relevant taxes?

The place of shipment is China, so you need to pay customs duties according to the local policy

4.How many patterns can you make, and can you design your own pattern?

There are 156 patterns in our system. You can design your own pattern, just convert the pattern to the design with embroidery software. The embroidery design must be in DST or DSB format, and then import it to the embroidery machine with USB.

5.Can EOC06 embroidery machines embroider letters?

Yes, the 06 embroidery machine can embroider letters, names, carpets and so on. There are 26 letters and 8 fonts in our system.

6.Can embroidery be done on hats/blankets/towels/sheets?

Yes,our machine is suitable for flat embroidery. It can be embroidered on clothes, bags,pockets,blankets,towels,sheets and so on.If it is a hat made of soft material, it is also possible.

7.Can I sew regular seams as well as embroidery?

Poolin EOC06 can only be used for embroidery. If you have sewing needs, you can also search"sewing machine" in our store.

8.How long is the warranty?

One year,but if there is a problem, there will be an online engineer to answer your questions and tell you how to repair it. One to one tutoring.We will establish a group to provide you with free lifetime after-sales service.

9.What is the embroidery area of the machine?How big are the 4 embroidery frames given?

Our embroidery area is up to 200x280mm.Hoop1 size is200x280mm,hoop2 size is 200x200mm.hoop3 size is 140x140mm,hoop4 size is 140x140mm.If you buy EOC06embroidery machines, you can get 4 embroidery frames for free.

【Tips】 - The embroidery machine cannot recognize the pictures directly, all the pictures must be designed in the embroidery software and exported in dst/dsb format.