SPECIFICATIONS
Brand Name: ZW-UNION
Galaxy ECO Solvent Printer: Support
Hign-concerned Chemical: None
Ink: Eco Solvent Ink
Model Number: E1
Origin: Jp(origin)
Feature of Original i3200 E1 Printhead For Galaxy Eco Solvent Printer Inkjet Large Format Printer Spare Parts I3200 Printhead
Original Printhead (i3200 E1)
Professional technical support
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Application of i3200 Printhead
Q: What should I do if I encounter technical issues during installation and use of the product I purchased?
A: Please feel free to contact us. We have professional engineers who can teach you how to use the product.
We will contact you as soon as possible to confirm order details, including the brand and model of the machine, address (city name, postal code information, etc.), and so on.
If there are any accessory updates or discontinuations, we will contact you before shipping to find alternative accessories and confirm with you before proceeding with shipment.
Please keep in touch and pay attention to our messages at all times so that we can successfully complete your order. If you have any questions or concerns, please do not hesitate to contact us.
Q:Do buyers need to pay customs tax?
A:Buyers are responsible for (in case) all tax or VAT under any circumstances.
Q:Can I change the name / address / color for my order?
Q:Please send us the right name / address / color. Please double check your orders information before complete the payment.
About sign of the parcel:
Please open the parcel in post officer's presence, if the parcel damaged or empty(stolen), please ask the post office to provide official document and make the compliant on the spot.
About After-sales
1. If you got a defective goods, please send us a message first about the problems with videos or photos, and we will try our best to solve the problems for you.
2. If you want to return the product, please contact us within 3 days after you receive the order. All returned goods must be returned with its original packaging and accessories. Customer is responsible for shipping charges on returned goods.
3. We will refund the money to you when we received the returned goods.
4. Sometimes the shipping company lost the parcels, if you have not receive you order in the delivery time, please contact us and we will refund you the payment or arrange to resend you the order again in this kind of case.
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When will I receive my order?
We ship items within 2-3 business days of placing your order. Your order will arrive depending on the shipping method sleceted during checkout.
Free Standard Shipping 2-3 Weeks
DHL Express Shipping 5-7 Days
Please refer to our returns section: here